frequently asked questions

Individual Therapy

What can I expect from a counseling session at Heart Cry for Hope?

At Heart Cry for Hope, we want to meet you where you are and be very attentive to your concerns and reasons for seeking counseling. Most sessions will last between 50 min. to 1 hour in length. Typically, sessions are scheduled weekly or bi-weekly depending on the reason(s) for seeking counseling services. As progress is made, sessions may be monthly until treatment goals have been met. The counselor will make a recommendation to you regarding how often your appointments should be scheduled. The counselor will pray with you with your permission; while often seeking Biblical insights during session. Psychological insights are also proven to be helpful during the process of change.

A lasting change resulting from counseling is only possible when the client has a willing attitude; working with the counselor and actively listening throughout the process so that the client is equipped with the tools necessary to walk in freedom.

Is counseling confidential?

Confidentiality is paramount in the counseling process. The HIPAA law protects the confidentiality of all types of communication between client and counselor. Information is not disclosed without written consent.

What are the fees associated with counseling at Heart Cry for Hope?

Our services will be covered by most insurance plans. Our compassionate staff will work with you in discussing your benefits and payment options. For those without insurance benefits and experiencing a financial hardship, we are happy to discuss with you in person or by phone your particular circumstances and work to see how your mental health needs can best be addressed.

Is it professional counseling?

At Heart Cry for Hope, all counseling services provided are provided by a trained professional counselor licensed in the state of Kentucky by the Kentucky Board of Licensed Professional Clinical Counselors; and is also a Board Certified Professional Christian Counselor.

Professional counselors provide quality mental health care to millions of people nationwide. Professional counselors have a master’s or doctoral degree in counseling or a related field and have completed an internship and coursework in human behavior and development, effective counseling strategies and ethical practice.

Couples & Group Therapy

What makes Christ centered Counseling different from secular counseling?

Simply put: Jesus. When the client recognizes the power of God in his/her life and the potential for change that can only come through a relationship with Jesus Christ, the sky is the limit. Christ-centered counseling seeks to invite Jesus to be the center of the therapeutic relationship from beginning to end. This is a process that involves prayer time during counseling, seeking God’s Word for answers to difficult situations and partnering with the client’s local pastor/church body if attending, or a member of, a local congregation. The integration of Scripture and a Biblical worldview is integrated only with the client’s written acknoledgement that he/she is seeking faith-based services. Specific consent is granted or denied by the client for “faith-based counseling” prior to beginning counseling.

Can someone seek out Christ-centered counseling if he/she does not currently go to church anywhere?

This is a commonly asked question. Participation in counseling at Heart Cry for Hope is not based on church attendance or membership. It is not based on any prior knowledge about christianity or Scripture, the written Word of God. Participation in counseling occurs when a person is seeking counseling to address problematic areas of his/her life; no matter the spiritual background.

There are times when professional counseling may not be recommended. In either situation, the client can be assured that the counselor will meet privately with him/her to assist in determining if professional counseling is right for his/her individual circumstances. The counselor will also provide the client with community resources and offer additional referrals to other service providers when/if needed.

Can I seek counseling at Heart Cry for Hope and it be based on secular psychology rather than Biblically based?

Psychological insights in the counseling process have proven to offer many effective strategies in helping people achieve change in their lives. At Heart Cry for Hope, we do not believe that secular psychology has something “extra” to offer apart from Scripture. We believe that in blending both the best psychological principles and ultimate truths found only in God’s Word, people can achieve personal wholeness. Within the most difficult of situations, we can turn to God’s Word for answers. We believe that Scripture is the source of all wisdom and comfort. Total wellness is the focus of overall treatment at Heart Cry for Hope. Physically, emotionally, mentally, socially and spiritually healthy people are people that thrive. A client’s right to self-determination will be respected at all times during the counseling process.